Society and markets change over time, resulting in the formation of new attitudes and demands, technological advancements, and evolving opportunities. My organisational coaching help companies adapt to these changes by developing and adjusting their organisational strategies, principles, and practices to meet the evolving circumstances and deal with any tension caused by adopting new practices.

Clients have found my organisational coaching useful in several typical situations, including:

• When managers, leaders, or teams experience inconsistencies in their work, such as when repeated actions generate different results or previously successful methods fail to produce the same outcome.
• When a company has experienced business model success and is undergoing significant growth.
• When managers acknowledge a change in circumstances and a need to evolve the organisation, but they are uncertain about its potential.
• When an organisation requires guidance in adopting emergent or common practices, such as Conways’s Law, team topologies, product-led organisation, or product discovery, among others.
• When a company’s business model or strategy is ineffective, and transformation, pivot, or consolidation is necessary.

Without movement or direction travelled, there’s no leadership. My coaching provides guidance on identifying and creating contextual conditions that enable momentum and agency for teams and individuals. It guides leaders to explore and practice the nuances and specifics of leadership.

Typical roles that have benefited from my leadership coaching and mentoring:

• Executives
• VPs, directors and senior managers
• Engineering and product managers
• Agile coaches
• Tech and team leads
• Informal leaders

My studies generally reveal tendencies, opportunities, relationships, and the ability to act within the studied system. This provides clients with necessary information, knowledge, and options when making decisions.

Typical activities I’ve done that clients find valuable include:

• An assessment of current team and organisational performance that provided insights and options on how to improve performance and business outcomes.
• An ethnographic study that gave data and insights on key factors contributing to the status quo among teams. Including the contribution of organisational conditions and abilities.
• Exploration and guidance of available options concerning product or organisational development during strategic or operational interventions.

Complex facilitation is typically useful when leaders and managers are unable to predict outcomes with certainty due to a large number of factors affecting circumstances, ambiguity, and room for interpretation.

Other signs that indicate complex facilitation is valuable include experienced employees who disagree on how to respond, a lack of consistency, and unintended consequences.

I provide real-time support and guidance to help leaders, managers, and teams navigate these challenges, identify available options, and make appropriate decisions. It involves observing teams and situations in action and sharing insights gained, and providing feedback.

Typical situations where my clients have found just-in-time coaching useful include:

• Unfamiliar, complex or ambiguous situations
• Team ceremonies, agile, or other
• Kick-offs or bootstraps
• Workshops
• Incidents

I give teams and organisations guidance on becoming high-performing and improving business outcomes with agile methodologies. I typically also coach and mentor individuals, e.g. agile coaches, engineering managers, team leads, product managers and senior managers.

My guidance is contextual and fulfils my clients’ specific needs and prior experience with agile principles and practices. It typically involves a combination of, just-in-time coaching, training, workshops, assessments, leadership coaching and mentoring.

They’ve asked me to maintain or improve momentum during periods of transition, growth or change. I’ve also provided interim support during assessment of needs and exploration of improvement areas.

Typical roles clients have appreciated me for, in the interim include:

• Director of product or engineering
• Engineering manager
• Product manager
• Product coach
• Agile coach

The workshops I provide engage participants, use their experiences, introduce knowledge, enable productivity and achieve predefined objectives.

Clients have found several of my typical workshops useful, including:

• Increasing strategic awareness
• Mapping and visualising factors that influence current conditions
• Constraints mapping
• Sense-making complex situations
• Conducting design sprints
• Team formations, kick-offs or self-organisation
• Designing working agreements

Clients have appreciated my lectures, trainings and talks in these typical areas:

• Leadership
• Product management and discovery principles and practices
• Agile principles and practices
• Neuroscience and cognitive load
• Complex adaptive systems and complex facilitation
• Team dynamics and performance
• Feedback, communication and organisational culture